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Mobile Application

My Credit Hystory

My role: Product Designer

Team: Product manager, UX/UI designer (me), front-end developers, back-end developers, testers

The idea to create an application that would help manage personal finances and promote the bank's products was born

Task

Develop an application for personal finance management that will allow users to track income and expenses, create budgets, analyze financial trends and receive recommendations on cost optimization.
The application should also include functions to promote the bank's products, such as special offers, recommendations on credit cards and investment products, as well as the ability to directly sign up for banking services.

Action 

  • Analyzed the fintech market, competitors, and user scenarios.

  • Identified key user pain points: unclear financial indicators, lack of motivation, and low engagement.

  • Developed the concept focused on gamification and transparent financial information.

  • Designed user flows for credit history, point accumulation, and rewards.

  • Created a visual system with bright 3D elements to increase motivation and engagement.

  • Produced screen designs for onboarding, the home dashboard, credit rating, and the rewards system.

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Research

  • Conducted competitor analysis to identify best practices, gaps, and opportunities

  • Defined primary user persona based on goals, motivations, and frustrations

  • Built a detailed User Map to visualize the full interaction flow within the app

  • Identified key problems: difficulty understanding credit history, low engagement, unclear financial data, lack of motivation

User Story

  • As a user, I want to clearly understand my credit history so that I can monitor my financial status and make informed decisions

  • As a user, I want to track my income and expenses so that I can manage my budget more effectively

  • As a user, I want to receive personalized recommendations so that I can improve my financial behavior and reduce unnecessary costs

  • As a user, I want to earn points and rewards for certain actions so that I stay motivated to engage with the app regularly

  • As a user, I want to easily download or view financial reports so that I can analyze my financial activity in a clear and structured way

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UI 

Through this app you can request your credit score directly as many times as you need. This allows you to regularly monitor and control the status of your credit rating without restrictions
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Function

  • Financial management: track income, expenses and budgets
     

  • Integration with banking products: personalized offers and access to services

  • Analysis and optimization: tools to assess financial habits and improve your wealth

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Carrying out a series of user tests allowed us to validate hypotheses and build a more convenient interface

Testing the application after release

Functional testing: Tested 50+ key features including account management and transfers.

Performance testing: Evaluated responsiveness with 10,000+ concurrent users

Compatibility testing: Application tested on 20+ devices and 5 OS versions

Testing UI/UX: Conducted 30+ tests with real users to evaluate usability

User reviews: Collected and analyzed 150+ reviews for improvement UX
A/B testing: 15+ tests of various elements and functions were carried out apps

UI update: 20+ data-driven design and functionality improvements

User training: 10 interactive tutorials introduced to teach new features

Competitor Analysis: 20+ Competitive Apps Evaluated to Implement Best Practices
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